Expansion via Acquisitions, Diversification of Service Offerings, and Operational Improvements Led to a Successful Exit

Company Overview

symplr provides a SaaS solution to help healthcare organizations navigate the complexities associated with governance, risk, and compliance (“GRC”). It provides a complete suite of provider management, credentialing management, and payor enrollment solutions and competes against a fragmented set of competitors. In partnership with leadership, Capstreet invested in expanding management talent, augmenting systems, and executing on five acquisitions, ultimately creating a strong leader in healthcare credentialing and compliance.

Path to Value Creation

Capstreet has provided resources and guidance for symplr to realize its potential, with strategies that have included:

  • Recruited a top-tier management team including CEO and division leaders
  • Achieved significant revenue growth since 2012
  • Developed a professional sales organization, adding key talent and CRM
  • Implemented a new accounting system that provides enhanced controls and scale for acquisitions
  • Built a product development organization
  • Implemented high-velocity lead generation model
  • Completed five strategic add-on acquisitions
  • Sustained high organic growth rate through developing new markets, new customers and strategic pricing
  • Recapitalized the business in 2015 to further expand solutions and market leadership
  • Created a market leader in healthcare compliance software